ZE

Zendesk Ventures — Seed & early-growth VC Firm

VC

Zendesk Ventures is a Seed, early-growth venture capital firm investing in Other, AI / ML, Developer Tools. The firm has 6 portfolio companies in our records.

Portfolio
6 companies on record
Partners
11 listed
Stage
Seed, early-growth
Sectors
Other, AI / ML, Developer Tools
Check size
Not in our records
AUM
Not in our records

Last verified: 2026-10-16

How to approach: warm intro preferred
Stage

Seed, early-growth

Portfolio

6+ companies

Team

11 partners

Investor activity
Investments in last 12 months: 0

Investment Thesis

Corporate venture arm investing in companies advancing customer experience, employee experience, and generative AI. Explicitly interested in innovations that improve CX and support workflows.

How Zendesk Ventures invests

Zendesk Ventures is a vc firm. The firm invests at the Seed, early-growth stages, with a focus on Other, AI / ML, Developer Tools.

Zendesk Ventures has backed 6 companies in our records, including PolyAI, unitQ, Observe.AI.

Partners & Team

U

Unknown

GP

Customer Support
CX
Generative AI
TK

Tomek Krzyzak

Vice President of Software Engineering

JB

J Brummel

Director of Customer Experience

JA

Jon Aniano

SVP, CX Products

EG

Elizabeth Gunderson

Director of Renewals

MS

Mikkel Svane

CEO

MO

Maksim Ovsyannikov

Vice President Product Manager

NS

Nicole Saunders

Director Of Community

MO

Maksim Ovsyannikov

Vice President Product Manager

MS

Mariah Schuknecht

VP of Business and Employee Services

MD

Madison Davis

Director, Self Service, Automation, & Chatbot

Industry Focus

Invests In

Other
AI / ML
Developer Tools

Portfolio Companies (6)

Other

PO

PolyAI

Conversational AI / CX automation·Early to growth stage·Zendesk Ventures

Builds AI voice assistants for call centers and customer conversations

UN

unitQ

Product quality / CX analytics·Early to growth stage·Zendesk Ventures

Uses AI to collect and analyze customer feedback and support signals across many sources

OB

Observe.AI

Conversational intelligence / contact center AI·Early to growth stage·Zendesk Ventures

Provides conversational intelligence for contact centers and agent coaching

ZU

Zuper

Field service software / operations·Early to growth stage·Zendesk Ventures

Offers field service management software for scheduling, work orders, and invoicing

AL

Alliants

CX software / hospitality tech·Early to growth stage·Zendesk Ventures

Delivers digital customer-experience tools for travel and hospitality businesses

GO

GoodData

Analytics / BI·Early to growth stage·Zendesk Ventures

Provides analytics and embedded BI tools, including self-service and machine-learning use cases

How to pitch Zendesk Ventures
  • •Raising at Seed, early-growth? You're squarely in their sweet spot.
  • •Lead with your fit in Other, AI / ML, Developer Tools — the sectors they actively back.
  • •warm intro preferred
  • •Address your outreach to a specific partner, such as Unknown, GP.
  • •A warm introduction beats a cold email. Get matched and request an intro.

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